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  • George L.
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Post June 18th, 2009, 10:04 am

For the past 5 months, I have problems loading Ozzu's site. It either goes offline after 5 minutes, or never able to log in at all. Not happening to all other sites. Has Ozzu implemented new security server?
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Post June 18th, 2009, 10:04 am

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Post June 18th, 2009, 10:18 am

I haven't noticed anything, has anybody else been having connections issues to Ozzu? When you say it goes offline is the server completely timing out for you?

Is it possible that the other sites you are visiting George are located on servers closer to your location? Where are you located right now? Have you moved or anything? I have a feeling the problem is somewhere between your location and the servers that are out of my control if other websites are working for you.

Ozzu's servers are located in Texas, USA.
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Post June 18th, 2009, 10:30 am

I mean like this after a while. Or it straight goes to this error page when I first visited it. I am in Malaysia. No, never shifted for 5 years. My guess goes to your server in Texas, that declines most connection from Asian server(s) connection. I am currently using a different means.
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Post June 18th, 2009, 10:32 am

Been smooth as a baby's behind for months for me. Looks like George is still in "sinister passage" wherever that is...
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Post June 18th, 2009, 10:34 am

Feel sorry for someone who is not proud of his country. (Me ==> George L.). "He has to hide it"
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Post June 18th, 2009, 10:38 am

Tested Stanford university website, it works fine. I think its server is somewhere in California?
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Post June 18th, 2009, 12:36 pm

I have had no issues in months or Mark (and likely other members, since nobody has reported anything) indicates that the problem isn't the server and most likely the route to the server. Whenever you request a page on the internet the request likely goes through numerous servers/routers/gateways/etc, maybe even up to 20 or 30 hops depending on your distance from the server. If anything in that chain disrupts your request it will look like our server is having issues. Unless you have a specific error message from the ozzu server (which I think you just have timeouts), I would guess its somewhere between your connection and the server's location and probably instead of being your fault or ozzu's. Next time it happens maybe do a traceroute to ozzu.com. That could indicate where its being disrupted as it will show you all the hops to ozzu and if any are timing out or having issues. Malaysia is a long ways from Texas so there are likely many hops is my guess which could also explain the problem you are having if there is one weak link in the chain.

We are not blocking any large ip blocks from Asia.

I would be curious the results of a traceroute from your location.
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Post June 18th, 2009, 11:57 pm

Hi Brian, I will try a traceroute later. I am not at home now.
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Post June 23rd, 2009, 1:15 am

It has been working like a charm today. The surfing here is smooth like never been before. I have no idea what has been done. However, I am still thinking that if that happens again with continuation, I will traceroute. Because what has been said earlier did not just happen in a day. Reported as it was. (about 3 - 5 months).
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Post June 23rd, 2009, 9:53 am

Interesting, if it does happen please do a traceroute and let us know the results.
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Post June 23rd, 2009, 10:35 am

Here's a really cool map of the worlds undersea Internet cables that I picked up when boats kept tearing up the cables a year or so ago.

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SeaCableHi.jpg

The Worlds undersea cables



Considering Chinas' Great Firewall and all of the destruction going on in the middle-east, it looks like Malaysia is really stuck between Iraq and a hard place as far as the Internet goes.

I'm no network guy, but it looks like there's just a break in the "Excuse me, but can you tell me how to get to Ozzu?" chain in the DNS lookup to me.

Isn't Ozzu on a dedicated IP address ?

What if George added an entry in his hosts file relating Ozzus' domain name to the IP address ?
Strong with this one, the sudo is.
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Post June 23rd, 2009, 12:32 pm

Yes ozzu is on a dedicated IP address and it usually only changes every few years or so if switching to new servers.

That is a really interesting map by the way.
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Post June 23rd, 2009, 7:36 pm

It is an interesting map. If I'm not mistaken many of those are under major shipping routes.

http://people.hofstra.edu/geotrans/eng/ ... ssages.pdf
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Post June 24th, 2009, 7:24 am

Great map. If I add an entry to my hosts file, that will help or it actually hinders it? Have not touched it since 2 months or plus I had to block some websites.



About anyone else facing this situation, they may just reply here when they see this thread. I guess maybe Zhouyi is facing this? Have not seen her in Ozzu for a while.


Thanks for mentioning, Joe, that I am in Malaysia now.
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Post June 24th, 2009, 9:08 am

Adding the entry to your hosts file will not hinder anything. It is only used for DNS resolution. By having it there basically when you goto http://www.ozzu.com it will just look up the ip address in your hosts file versus querying the dns name server on our server for the ip address.

There is no hurt in trying it. If for some reason in the future ozzu never works it could be that our ip address has changed and you could try and remove that from your hosts file. Just keep that in mind.
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Post June 24th, 2009, 9:08 am

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