Internet Explorer 6 SP 1 Cant Display Blank Pixel GIF Right.

Well I have gone through a hotfix, registry fix, clearing all the plugins in IE, before the MS rep told me it was the program that made the GIF, I almost laughed to death, the App, PS 6. Please.

The sites look fine in Netscrape 7.1 and Mozilla but not in IE, so it HAS to be IE....right? Well we will see when I get a answer tomorrow.

To top it off even more with IE 6 I have this problem at home.....

http://support.microsoft.com/default.aspx?scid=kb;en-us;q260650

I have to go through more of the steps but clearing the cache does not fix the problem....ugh.

Yeah when I had that problem you did, it worked great in every other browser. People that work for companies will always give you the runaround so that they put the problem on another company. The problem is with Microsoft's Internet Explorer, I am almost positive. That rep has no idea what he is talking about.

MS reply

Please send me the HTML file and the GIF files it refers. Package the files in a ZIP file so I can perform some test on my end.

After reviewing a lot of similar cases, I found that the problem could be causes by some Internet Explorer extensions which operates as a proxy and keeps unwanted cookies off the system. If this is the cause, the solution is to uninstall the program, delete temp files and cookies. Or you may build up a clean Windows 2000 system and install IE6SP1 directly to test the webpage.

Internet Explorer 5.5 has been removed from our website. If you would like to restore Internet Explorer 5.0, just uninstall Internet Explorer 6 from Control Panel -> Add/Remove Program or perform a repair install of Windows 2000. That will roll back all the system files to the original version:

Still going back and forth with the MS rep, he doesnt get that its actually IE 6 SP 1 that has this problem. Tried having me go through removing Adobe Acrobat, MacAfee Virus scan and what not, to no avail. I save the page locally with the images SEEN, and when I reload the page from the local hd, guess what, boom same problem Damn M$

Yup he is going to make you remove every program probably, because they refuse to accept the blame that the problem is a bug in their own software. Everybody is always trying to pass the blame onto something else.

Its the empty alt tags alt="", get rid of them and your problems will go away.

I've seen it occur on certain fixpacks on SP1 of IE 6.

I am gonna try this at work tomorrow. If you are right I will be jumping for joy.....stay tuned.

Ohh, keep me posted. I want to know if what sflater says solves the problem.

Well I regret to inform you that this did not work

I am really pissed that I cant get this problem fixed....

Sorry for the mis-direct. Unfortunately I made two changes in a single test and assumed the wrong one fixed the problem. I see this problem on my browser consistently. I have IE 6 SP1 Q813489, Q330994 and Q818529. I know others with SP! and a different set of fixpacks who don't get the issue.

Heres what appears to have some impact.

I have a page with two layers that are hidden initially, with javascript which sets one of the two layers to visible onload. In this scenario, the images do not show. If I set one of the layers to visible by default, everything works fine, most of the time, but the problem still appears every 10-15 loads. So at least for me, this issue appears to be worse with the layers and visible/hidden settings. Reducing the nested tables also appears to lessen the impact.

It only appears to occur on the images that I stretch in two directions (width and height). My work-around is to use two images, one to get the width with a 1 pixel height and one to get the height with a one pixel width.

This worked...but now with regular images it happens with. So I am in contact with MS and they need to fix this asap....gonna try SP 4 for win2k now.

just subscribing to the thread... I have the same problem (IE6 on WinXP Pro).

Just an update we are still working on the problem with MS....

Bigwebmaster I sent them a link to that graph if you dont mind and 4 screenshots of how it looked everytime I refreshed it...

I found a interesting article ( http://lists.evolt.org/archive/Week-of-Mon-20030728/145915.html ) that talks about this occuring when the image is in the HTML more than a few times...this is hard to point this problem with mine.

I will keep you updated. Right now MS solution is to reimage my machine which I am trying to avoid.

In that article you just posted it says:

"Running the browser through a proxy shows that the browser doesn't even REQUEST the image in the scenarios where the image shows up broken."

I had verified that too with my logs. It simply does not even request the image, like it forgot that it was in the HTML or something.

"The only thing that seems to be consistent: The problem only manifests itself when there are several instances of the same image on the page. If you only had one spacer image on your page, you most likely won't receive the broken image. If you had ten or more, you probably will (if you have a browser that exhibits the behavior)."

From what I can tell this seems to be true too. Kind of weird.