Should Password Masking be eliminated ?

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Post June 30th, 2009, 11:35 am

From Jack Nielson's Alertbox: Usability suffers when users type in passwords and the only feedback they get is a row of bullets. Typically, masking passwords doesn't even increase security, but it does cost you business due to login failures.

Quote:
Most websites (and many other applications) mask passwords as users type them, and thereby theoretically prevent miscreants from looking over users' shoulders. Of course, a truly skilled criminal can simply look at the keyboard and note which keys are being pressed. So, password masking doesn't even protect fully against snoopers.

More importantly, there's usually nobody looking over your shoulder when you log in to a website. It's just you, sitting all alone in your office, suffering reduced usability to protect against a non-issue.


Do you agree?

The article

Personally I don't agree. Contrary to what the article states, I do have people looking over my shoulder on a semi-regular basis.
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Post June 30th, 2009, 11:35 am

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Post June 30th, 2009, 12:52 pm

I would have to disagree with the article. For one, keystrokes occur in a split second, while text on a screen can be visible for as long as the user has't hit the enter key. Also, I've heard of picture perfect memory, but never video perfect memory :lol:
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Post June 30th, 2009, 1:09 pm

I disagree

1) Text is visible therefore memorable
2) Try memorize keystrokes when the user is using both hands
3) People generally don't have people glancing over their shoulder unless it is the it technician asking someone to login to a business system so they can view any errors
4) If people stop using a system because they can't type their password incorrectly they shouldn't be using a computer :)

I think we should implement ssh/terminal type logins with no echo on any characters, see how long before people ask for the mask back LOL
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Post June 30th, 2009, 1:42 pm

Quote:
I think we should implement ssh/terminal type logins with no echo on any characters, see how long before people ask for the mask back LOL


I second this one! Maybe then I'd stop getting hassled for having a password more complex than 4 characters when someone happens to notice I have 10+ stars. It's difficult to explain that yes, which harder to remember than your cute dog's name, my financial info just might be a bit more secure.

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Post June 30th, 2009, 1:51 pm

most of my passwords average 13 or so random characters and numbers caps and small case and none of them include "words". I don't know what's so difficult about memorizing a few complex passwords. It's to a users benefit.
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Post June 30th, 2009, 1:51 pm

The funny part is that the guys with the 4 character fluffy passwords are the guys more likely to have key loggers and trojans on their machines.
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Post June 30th, 2009, 2:02 pm

Quote:
most of my passwords average 13 or so


My rule of thumb is (all are minimums) 2 caps, 2 upper, 2 special, 2 numbers, 14+ characters. I like to memorize a few and then work out a simple algorithm that leads me to its successor (for situations such as 30-day expirations). That way I can memorize the basic combinations and then use several alterations.

Quote:
I don't know what's so difficult about memorizing a few complex passwords


Me either! I really don't understand how people can be so paranoid about other sensitive information in their lives, but think that their first name in lower case or pet's name is a sufficient deterrent.
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Post June 30th, 2009, 2:07 pm

I generally find keystroke patterns and implement a few shifts :)
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Post June 30th, 2009, 2:17 pm

I'd venture to say most people are more at risk of having a keylogger steal their passwords than they are to have someone looking over their shoulder do it.

I'd like to see sites people are most likely to be using at home or around trusted people lose the masking. Maybe place a button between the username and password boxes that can be clicked/tab-spaced real quick to activate masking when needed.

Code: [ Download ] [ Select ]
<fieldset>
    <legend>Login</legend>
    <input type="text" name="username" id="username" value=""/>
    <input type="button" name="masker" id="masker" value="Mask Password" onclick="to_password('password');this.disabled=true;"/>
    <input type="text" name="password" id="password" value=""/>
    <input type="submit" name="submit" id="submit" value="Submit"/>
</fieldset>
  1. <fieldset>
  2.     <legend>Login</legend>
  3.     <input type="text" name="username" id="username" value=""/>
  4.     <input type="button" name="masker" id="masker" value="Mask Password" onclick="to_password('password');this.disabled=true;"/>
  5.     <input type="text" name="password" id="password" value=""/>
  6.     <input type="submit" name="submit" id="submit" value="Submit"/>
  7. </fieldset>
Attachments:
password-mask.html.zip

(666 Bytes) Downloaded 33 times

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Post June 30th, 2009, 2:23 pm

I like the idea. We have the ability to detect and handle events from most any key combination within a page, so I don't really get why the universal solution has been to type everything twice. I'm slightly annoyed at the abundance of verify boxes. They're not just limited to passwords, either. I've abandoned forms before that I felt I was filling out twice.
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Post June 30th, 2009, 2:24 pm

Ag nee man. Here we go with an additional feature! :P And we wonder why the web won't jsut work LOL

Nice idea joe!
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Post June 30th, 2009, 2:28 pm

In response to the original post, I log into lab computers on a daily basis with many other people in the same room, usually a few feet away. There's no way in hell I'd want my password echoed on the screen, regardless of how long and complex it is.
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Post June 30th, 2009, 2:53 pm

Ok all in favour of masked passwords say "I"
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Post June 30th, 2009, 7:42 pm

aye! that would be **** if masking was still good.
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Post June 30th, 2009, 11:45 pm

i

I'm only half in favor, so I used a lowercase i. :D
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Post June 30th, 2009, 11:45 pm

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