ACER laptop does NOT start-up :(

  • gauthami
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Post November 18th, 2010, 5:02 am

Hi, last night my Acer laptop had the same problem,
it suddenly turned itself off and it wont start. When I try ,the lights turn from yellow to green, fan's running, and nothing happens on my screen, its just black and blank

Its so annoying!

hope somebody will help me with this
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Post November 18th, 2010, 5:02 am

  • jason219
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Post November 20th, 2010, 9:33 am

go to the support page. submit a question. i just did it and my problem was resolved. my computer would not start at all. the fan and hard drive would spin. i got sent a link and put a file on a flash drive, put it in the acer and started it. and within 10 minutes it was working again. (needed to flash the bios)

google "How do I update the BIOS on my ,Acer Aspire One AOA110 or AOA150 netbook?" and it should be the first link.
  • gauthami
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Post November 21st, 2010, 10:49 pm

Thankyou Jason219, will try.
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Post November 29th, 2010, 11:20 am

Acer 5610Z would appear to come on briefly (heard fans and power light would come on) but it would shut off before the bios even booted. We reseated the wireless card and it appears to be working again.
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Post March 2nd, 2011, 8:40 am

Hello Falanca,

Any Update on your problem what have you done?

Cheers,
SG

Falanca wrote:
Hello. Just like half an hour ago or so, my Acer Aspire 5520 ran into a very similar problem, if not the same.

It was running perfectly as it did for 2 and a half years, I wasn't even running a game or some big chunk of software (only winamp, xfire and firefox 3) but suddenly it turned itself off. When I try to run it power lights, I wait a little, fan's running, I hear it reading the DVD, then suddenly power is cut. I can see no flash of light on the screen during this time.

Get this; when it shuts itself down, it immediately powers itself up again, trying to start up and doing to process I mentioned above again, shutting itself down, etc. In the end it constantly fails at starting up and I just watch it fail miserably.

It might be related to the screen; I haven't tried to plug in an external screen. Might be motherboard or something else, in which case I'm doomed since I don't think I'm able to afford a good lappy these days.
  • lyricman67
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Post March 12th, 2011, 2:07 pm

No Power Up Fixed. First take out battery and remove power source. Open ram cover and take out ONE of the ram cards. Then try plugging in the power source and rebooting. Try this with each RAM card. One of the RAM card ports or cards is most likely bad. You may have experienced a slow-down of speed recently, extreemly hot on the bottom, email taking longer to load. Not only should this fix the problem but it should help your speed slightly. Best of luck.
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Post May 27th, 2011, 2:14 am

Just wanted to say. Friends laptop same symptons. Power seemed to be getting to the laptop, but back screen on startup, not going to bios etc.

Followed the advice of poster above, took top ram out. Started first time. Rebooted 5 times now to test. Works fine.
  • simplegreen99
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Post June 9th, 2011, 8:50 am

Hey folks a quick note on how i fixed my issue.

My friend has a Acer Aspire 5534 that i agreed to take a look at after it would not fully boot.

They dropped it off and it booted right up for me but i held it to look at it further, i knew they haven't started it in a while and if it was a cmos battery or something like that i could wait for it to charge and try to reproduce the problem.

Which i was, i didn't suffer the all black screen like most but im assuming my issue was semi related, i was able to get video on the screen however when i was able to reproduce the issue. All i got was the Acer logo and "Press F2 to enter Setup"

It just sat there and hung. Even after it would hang i could still have F2 and it would say "Please wait..." but nothing ever came of it.

I tried a few things listed on these 10 pages of posts a combination or a single one of these "fixed" my issue.


-Broke down the laptop tested all the connections and blew out the dust

-Unplugged the battery and AC cord held down the power button for at least 2 mins
pulled out one of the memory chips (however they are both fine and are reading when I was finally able to boot into windows)

-When i finally got in the Aspire 5534 was on bios ver. 1.10 the latest was 1.16. So i updated the bios and it booted right up. I even realized some of the issues that it was showing early on like phantom icons in the task bar were fixed.

Its booted ever since, i'll cross my fingers for them.
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Post August 31st, 2011, 4:25 am

Another disgruntled ACER user...

I found this site after searching for a solution to my problem.
Again I have a problem at start up like most of the posters on this post.

I press the power key on my Acer and the laptop starts to power up. I have a green LED light on the hard disk to show power to the HDD and the num-lock key lights up. I can hear the fan start and the HDD whirring away as if Windows is loading in the background but the LCD down not power up and the start up gets no further. I have left the laptop sitting like this for over half an hour and nothing.

Pressing the num-lock key does not switch of the num-lock light and pressing the caps-lock key does not illuminate the caps-lock light either. The laptop has locked up and nothing further can be done.

I can switch off the laptop by holding down the power key for 7 seconds and everything powers off.
I press the power key again and the same thing... same rigmarole as it goes round and round...

Then I (I say I but the wife says she found the work round :D ) came across a solution where after the initial start up power down, by holding the power switch for 7 seconds, if I press the power switch and hold it down for 4 seconds and then let go the laptop powers up and windows starts to load normally. Once loaded the laptop works fine until the laptop is shutdown or rebooted and then the same issue as before on starting.

This works each and every time. This would suggest that it’s not a hardware fault and software related or is a hardware fault but the BIOS check is by passed by holding the power switch down for 4 seconds. I only read about removing the RAM so I am going to test this tonight but does this work for anyone else experiencing the problem?
  • stuart72
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Post December 18th, 2011, 3:37 am

Did this problem ever get solved for anyone?

i have a Acer Aspire 5520G laptop

i think ive had it for about 3 years,

just lately i have also had problems starting or booting it,

like the rest here my screen stays black, cpu fan is turning

but it wont boot,

tried the external monitor thing tried reseating everything,

sometimes it will boot and when it does it works fine the only problem i have is i have to leave the laptop on 24/7

surely if this was a hardware issue then it would crash or something??

ive contacted acer they just want me to send the laptop to them with an initial charge of 55 euros or something, which i wont do..
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Post February 14th, 2012, 11:30 am

Someone named Asim contacted me and let me know that they resolved this:

Quote:
I fixed my issue by replacing the BIOS battery. When the PC/Laptop became more than 3 years old, it's BIOS battery usually needs replacement. So please try this method too while swapping RAMs, checking heat sinks, BIOS reset, etc. Acer isn't a bad laptop. Instead if I think about the money I spent, I get much better laptop than others.


So basically you might want to double check that you have replaced the lithium battery on the motherboard, as that may also resolve your problem.
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  • craignigel
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Post February 26th, 2012, 7:19 am

Hi

I have an Acer Aspire 9423WSMi laptop with 160GB HD and 2 GB of memory running Vista Home Premium. I have had it for 4 years without any problems so I suppose that I have done well after reading the reports on here.

About a month ago I had problems with the display and soon tracked it down to a faulty LCD and I obtained a replacement, installed it and it was fine.

A few days ago, it would not start up correctly. The display just showed coloured vertical lines. I re-booted and it stated OK. The following morning again it would not start but the display was black except for the dim backlight. I attached it to my TV and again all that was visible were coloured vertical lines and rolling patterns and the bottom line showing the screen resolution and refresh rate.
The laptop display was black with no backlight which still comes on only when the external monitor is disconnected.

On attempted start-up the HD LED flashes and flickers and the DVD LED also briefly flashes. You can hear the access of the HD but the fan at the right side does not operate and it did. The Wifi LED lights up fairly quickly. The laptop does not go into POST and non of the keys enable you to get into the BIOS.

As suggested on here, I have this-connected the memory modules, hard drive and tried to perform a hard re-set (press power button for 1 min). Natually, I have tried with and without battery and mains adapter and also tried my adapter from this Acer 5750.

I just can't think of anything else. I don't have my original factory default disks here as I live in Spain and I am in Leeds UK at my house, at present. I also have a USB to hard drive adapter cable in Spain and I could try to access the DH. I am not going back for a couple of months yet. I really need to get to my letters and SS on my older acer. Of course, it backs up the d drive partition which is of no use. In Spain, I did a full image to my external 1.5 TB HD before I left, so all is not lost when I return.
I really would like to get this laptop going.

Any ideas would be greatly appreciated. Any links to service manuals for the 9420 Series might help. I wondered if it could be the CMOS battery but i don't know where it is??

Thanks

Nigel
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Post February 26th, 2012, 9:13 am

Hi again

Added info:

I've just had another look and the fan does start when the power button is pressed but it only stays on for a couple of seconds.

Any help?

Thanks

Nigel
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Post March 8th, 2012, 7:47 pm

already solved the problem?
  • craignigel
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Post March 9th, 2012, 1:37 am

Hi
No, its not sorted. I have taken the hard drive out and it's fine. I have it in a USB dock and have read my files and copied them onto my new Acer.

I would love to get the old one working.

I think its probably the graphics card but I dont know if that is integrated on the motherboard.

Thanks

Nigel
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Post March 9th, 2012, 1:37 am

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