Spilled water on laptop and it will not work - Can I fix?

  • Sue MJ
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Post 3+ Months Ago

Hi Peeps,

Really hoping that someone can help me.

I have a brand new Dell Inspiron 630M laptop (bought end of Jan).

My little (lovely... hmmm) 2 year old boy threw his cup of water all over it the other day.

The water literally poured out.

We've left it to dry out (though not taken it apart - don't feel experienced enough to do that and also worried about invalidating any warranty).

I can turn it on and it is working to some degree - does make a few odd noises, which settle once turned on for a while.

But the main problem is the keys on the keyboard behave erratically. If I click into any text box, then zzzzzzzzzzzzzzz's just keep being typed by the invisible man.

Sometimes the mouse pad doesn't respond - sometimes it does.

I figure I'm going to have to bit the bullet and either send it back to Dell to be fixed - if I do this, is it going to be obvious that there has been water spilt that has caused the problems - is there anyway I can just get away with saying it just started playing up?

Other than that - is it possible to claim for this to be fixed under my contents insurance, under accidental damage.

Really don't know what to do for the best - but having just forked out for the laptop itself, really do need to sort this out as cheaply as possible - even, sorry to say it, if it means telling a few little white lies.

Hope someone can help.

Thanks,

Sue xx
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Post 3+ Months Ago

  • GT500Shlby
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Post 3+ Months Ago

If it's really hard water, it would probably leave calcium deposists that will tip off the tech support guys. Other than that, hit it with a hair dryer, call dell and say "It just started acting up!"

They are usually pretty good anyway.
  • doit4God
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Post 3+ Months Ago

First : Turn off your computer and donot try to run anymore.
second: Send your laptop to warranty shop Immediately to try fix it.
Dont do anything with your laptop if you are not sure!
  • gaby
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Post 3+ Months Ago

Hi! I also have this kind of problem with my computer. Last Saturday I bought one of those liquids to clean the dvd lector because it wasn't reading dvd's very well. The thing is that I accidentally spilled some of that liquid over the keyboard (long story) and right after that the computer turned off immediately. I dried the keyboard right away and tried to turn on the computer, but I couldn't. So I freaked out and opened the computer to dry some of it's components off. After I did that I preferred to give the computer some time to dry itself. What's weird is that the next morning I was able to turn on the computer (I was so happy!) but then, after 10 minutes of being on, it turned off automatically. I turned it on again and the same happened. The same day in the afternoon I turned it on again and it turned off after 10 minutes again. The next day I wasn't able to turn it on at all and I haven't been until now. Also every time I push the start button it seems that the computer tries to start because the light of the battery turns on but then just blinks and the computer doesn't start at all. What could be the problem? Is there something I can do? :cry:
  • GT500Shlby
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Post 3+ Months Ago

Call tech support and pray it's under warranty.
  • gaby
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Post 3+ Months Ago

GT500Shlby wrote:
Call tech support and pray it's under warranty.


So it doesn't help if I clean it the way it was described earlier in other cases?
  • GT500Shlby
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Post 3+ Months Ago

If you feel you have the technical abilities to do so and are comfortable opening a laptop and possibly voiding the warranty - go ahead.

I use a 70/30 mix of Ethanol and Deionized water to clean electrical components. If you cannot get that, than 91% isopropanol will suffice (make sure it’s at least 91%).

Don’t know if it will work for you though. Unless you live in the rain forest or Seattle, the water has most likely evaporated. Which means any of the shorts the water created caused permanent damage to the components. Unless you spilled Schuylkill brew (our tap water - well it contains some water, amongst other things) in which case than the massive amounts of minerals and contaminates could be causing the short circuits.
  • Narutoshocker
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Post 3+ Months Ago

Alright I need to add my story to the ranks.

I have an Inspiron 6000. One day I woke up, went downstairs and found the ceiling splashing water on my laptop. I immediately shut it down, unplugged, drained and dried. It works, it turns on, but it can't detect any source of internet connecton be it wireless or ethernet cable. On top of that, there are five PCI devices that it can detect, bt it doesn't know what they are, and i'm pretty clueless as to what they can be too. I'm pretty sure that two of them are my built in wireless card and my network adapter. But the question is how do I reinstall these PCI devices and what should i do from here?
  • GT500Shlby
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Post 3+ Months Ago

That could be because of the water damage. Those parts could be victims. You most likely need to have the laptop professionally repaired.
  • Narutoshocker
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Post 3+ Months Ago

I'm sorry but I'm a little dense in the tech world. If the parts are defective, how can the compter still detect them? And why does it keep asking me to install the pci devices?
  • GT500Shlby
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Post 3+ Months Ago

Either
A.) The drivers were never there to begin with.
B.) The water damaged them enough for windows to find "something," but the hardware is too shot to be identified correctly and work.

Either reinstall the drivers or have it fixed.
  • Narutoshocker
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Post 3+ Months Ago

Good news, I just tried to reinstall the drivers and my network card is detectable anong other things. Now I still have one PCI device that doesn't work but since I have an internet connection, all that's left for me to do is find that device and fix my wireless card. Thanks for the help
  • rattle
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Post 3+ Months Ago

Hi all.

Today, a fair amount of Coke got split on my dell laptop keyboard area (while on).
I lifted it up and pulled the battery out and then flipped it over so the coke landed on the floor. I stuck it in front of a fan pointing at its air vents for 4 hours. I then plugged it in to see if it worked (probably BIG MISTAKE). I think it is royally screwed.

I emailed tech support ask them how to get the onsite-warranty that am entitled to for the next month or so until it expires.

Is it going to be obvious that it is water damaged?
Any other advice?
  • GT500Shlby
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Post 3+ Months Ago

With coke? Yep, they'll be able to tell.

They use coke syrup to clean blood off of Highways after bad traffic accidents.
  • rattle
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Post 3+ Months Ago

I know, my mum was an admin who used to work with nurses and paramedics.

an update: I gave it one more try with my other battery and other adapter. I found out that It fried my Laptop power adapter, and my laptop works fine.

I booted up a game of f.e.a.r just to be sure.(note: fear is not a troubleshooter)

*crosses fingers and preys to Flying Spaghetti Monster it stays that way.*
  • CowboyHacker
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Post 3+ Months Ago

Wow... a lot of people spill fluids on their laptops..

The most I've ever done is knock over a can of Coca Cola and spill it over the front of Server 2, about 8 inches to the left of my laptop...
  • dynastyx
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Post 3+ Months Ago

Hello! Hope someone is still here to help me with my issue

I was gone for the weekend at a friend's leaving my laptop at home for my little brother to play on (HUGE MISTAKE) When i got home he doesn't tell me right away until I actually ask him, "WHATS WRONG WITH MY LAPTOP?!" Then he claims to have spilled some water on the keyboard, turned it off and left it there for 2 days. In anger I slapped him silly and tied him up, now hes in my closet and will remain there for a few weeks. Anyways the laptop turns on fine, made a few funny beeps at start up and everything seems to be in working order, except for the Keyboard. 95% of the keys work fine, but the huge issue is that when I press the 5% that don't work, they have some weird shortcuts on them, like "F" would open up FIND option, W would minimize windows, and so on. I really don't want to pay to fix such a STUPID mistake by a younger brother, what options do I have here? Please help. Thank you~

~Tony
  • Clepto
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Post 3+ Months Ago

Sounds to me like your Alt key is activated. Or stuck in the "on" position if you will.
  • dynastyx
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Post 3+ Months Ago

so how do I go about fixing this? Any Suggestions?
  • firyace
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Post 3+ Months Ago

Is there in any way you can look at the underside (like below the actual knob switches, not jjust the key caps itself) of your keyboard, probably some leftover water or something else that shorts the key.
  • AmyMark206
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Post 3+ Months Ago

Hi. Ok my Dell Inspiron got soaked in the rain...i think. Well it was by my open window (i know, stupid thing to do leaving it there) and when the rain came pouring down, a good bit of it got on the laptop. So i get home, freak out, clean it with a dry cloth, shake it, take the battery out and clean that and then turn it on, hoping its working. (From what i've read, i shouldn't have done that). Well it worked but the screen was tinted red and so all the colors where off. That was about a week ago. I let it dry but i tried it two days ago and the red tint is still there and now its not detecting any internet connection even though there are like six networks available.
I don't know what to do and am not up to opening it up so i'm thinking i might send it to Dell to get it fixed. I'd actually like to know if anyone knows how much that would cost and what exactly is wrong. I know its water damage but what in particular did the water damage? :(
  • cosdimnas
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Post 3+ Months Ago

I spilled some sparkling water on my dell laptop, and i turned the power off after a minute and let it dry for an hour then i dried with a hair dryer for 10 seconds then let it dry for 5 min then hairdryer for another 10 seconds. now when i press the power button the small light powers up but the lights at the middle (caps lock and number lock) are really dim and the screen does not power up. What should i do
  • arf
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Post 3+ Months Ago

I spilled water on my keyboard and it stopped working so I threw it against the wall (laptop attached) now it works fine. p.s. people it is a horrible idea to revive dead post.
  • sgleon
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Post 3+ Months Ago

How hard did you throw it into the wall?
I have the same problem, me friend spilt water in his Macbook and gave it to me in exchange for fixing his desktop.
  • sgleon
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Post 3+ Months Ago

why do people hate when old post are revived, if you have the same issue, what is the harm in using an old thread, instead of starting a new?
I am really asking.
I always read old post when looking for help, before posting a question. and since i am already at the old post figure it can't hurt to use it.
But it seems to piss off some people, why? If legit, I'll stop using old post.

BTW i really do have dead Macbook, i was going to sell it for the screen, since my guess is the the power supply is gone and the motherboard is probably gone too.

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