CO

Hello everybody,

I have adobe acrobat 7 pro.It was running fine but today I got a pop up with message

"Font capture acrobat.exe application error-
The instruction at "0x2d86'tea2' referenced memory at '0x00000008'. The memory could not be 'read'. Click on OK to terminate the program"

And after clicking ok program terminates
Can someone help me ?
Thank you

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7 Answers

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GR

Personally I would completely uninstall it and then re-install it.

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CO

Thanks grinch for your time,
I did it 3 times
What I did

  1. First I run my antivirus (Eset Nod32)-->ad-aware se pro-->spybot search n destroy-->ccleaner-->restart-->tried to repair it--->Result==>Failed same error 😟
  2. start-->run--appwiz.cpl-->add/remove-->acrobat-->remove--->ccleaner-->
    restart-->fresh Installalation--->restart---but this time error was different
    "AXWIN Frame Window: Acrobat.exe Application Error, "0x2d864aa2" referenced memory at "0x00000008". The memory could not be "read".. Click on OK to terminate the program" .ok-->program terminated hmm
  3. I again unInstalled and tried to clean my comp. as I did before +manually removed registry acrobat folder and all program/acrobat folder---->restarted my comp.--->reInstalled-->same 2nd message ""AXWIN Frame....." 😢

Any Idea now ? Once again thank you for your time and patience. 😁

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CO

I think you are right but I really don't know how to check RAM with memtest. I downloaded zipped file but there was only a text file saying

There is no visible file here.
Memtest86+ is located on the bootsector of this CD.
Just boot from this CD and Memtest86+ will launch.

Now the program is running fine but 2 times It gives me a different error after closing the program. Till then no further error, don't know what is going on 🙄

One thing more that I want to share with you, my event viewer system is showing many red crosses.

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AL

The file you downloaded is a .zip file with a .iso file inside. Unzip the zip file to a directory. Then if you open up Nero Burning ROM or whichever burning program you use. Find the menu option which says something like "Burn Image File" click on that, browse to the .iso file you downloaded and select it and burn it to a CD.
There is also a floppy disk version on that website if you don't have a CD Burner or don't want to waste a CD(You can use a rewriteable CD)

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CO

Hello friends and thanks for your tips.
I will try to do it
Once again thank you to both of you.

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GU

Hi computer

Did you get your issue resolved?

Thanks

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